Bilingual Customer Service Representative - WORK FROM HOME!!! Job at Primary Services, Houston, TX

aG5BWFdjeFBnb0JTaGRlQll6WkNPUW9EQ2c9PQ==
  • Primary Services
  • Houston, TX

Job Description

Enjoy a remote work schedule, a supportive culture, and exciting project opportunities to grow with a well-established organization. Join a professional environment where your bilingual skills and customer service expertise create meaningful impact every day.

Primary Services is excited to announce the role of Bilingual Customer Service Representative for a large enterprise client. This position offers the chance to support a high-volume inbound call center within a major customer service operation. As a Bilingual Customer Service Representative, you will handle a wide range of inquiries, provide accurate information, and resolve issues that directly influence customer satisfaction. This role is well-suited for service-driven professionals who thrive in structured, fast-paced environments.

Responsibilities:

  • Answer incoming calls in a professional and courteous manner.
  • Handle and resolve customer complaints by identifying issues and troubleshooting effectively.
  • Provide accurate information related to billing, enrollments, and escalations.
  • Respond to customer questions while ensuring clarity and accuracy.
  • Maintain detailed documentation of interactions and outcomes.
  • Navigate computer systems and software to access and update customer information.

Qualifications:

  • Fluent in Spanish and English highly preferred.
  • Call center experience preferred.
  • High school diploma or equivalent required.
  • Ability to pass a background check.
  • Computer proficiency required.
  • Strong customer service capabilities.
  • Strong organizational skills.
  • Ability to work as a contributing member in a team-based environment.
  • Stress tolerance and patience required for high-volume call handling.
  • Effective communication and listening skills.

Job Tags

Remote work,

Similar Jobs

Interim Healthcare of Gaithersburg, MD

Business Development Representative Job at Interim Healthcare of Gaithersburg, MD

 ...Interim HealthCare of Montgomery County, MD Do you already have strong relationships in the local healthcare community and know how to turn them into consistent referrals? Were looking for a driven Business Development professional who brings an established referral... 

Old Dominion Freight Line

Facilities Coordinator Job at Old Dominion Freight Line

 ...transportation solutions provider. Responsible for providing operational, financial, and project support for ODFLs Real Estate and Facilities Management functions. Supports leadership, regional teams, and vendors to maintain facilities, coordinate projects, and assist with... 

Rails

Ecommerce Coordinator Job at Rails

 ...its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Rails is seeking an Ecommerce Coordinator to add to its growing Ecommerce Team. Responsibilities: Own implementation and testing of site content - ensuring it is... 

Bozzuto's Inc

Facilities Manager Job at Bozzuto's Inc

 ...Position Overview: As the Industrial Facilities Manager, you will be responsible for overseeing the maintenance, repair, and efficient operation of distribution centers, warehouses, and associated infrastructure. This role ensures the facility is safe, functional, and... 

TransPerfect Health

Physical Therapist Job at TransPerfect Health

TransPerfect Health , a division of the global $1.2 billion company TransPerfect , is now servicing veterans in Sumter, SC, and is in search of a patriotic Physical Therapist. While working with TransPerfect Health , you can expect to receive top pay, proper orientation...