Title: Customer Service Representative
Location: Onsite 5 days/week in Edina
Schedule: Hours can be either Monday-Friday 8am-4:30pm OR
Monday-Thursday 7:45am-5pm and Friday 7:45am-12:30pm
Pay: $27/hr plus commission
We’re looking for a proactive and empathetic individual to join our team during our busiest season. This role involves managing a high volume of customer interactions—primarily via email (80%) and phone (20%)—to support order inquiries, especially for school-related orders which are currently experiencing a 2–3 week delay. The ideal candidate will be a strong communicator who can listen, let customers vent, and respond with patience and professionalism.
Key Responsibilities:
What We’re Looking For:
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