Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

aFhBU1dzQkpoNEplaE5LRFlqdEpPQW9GRGc9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access
  • Must have Long Term Care, Medicare, or Medicaid experience for this role

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Monday to Friday, Day shift,

Similar Jobs

ACL Digital

Orthopedic Technician Job at ACL Digital

 ...Position : Orthopedic Technologist Location: Rancho Mirage, CA . Temp to hire position, must live with 45 miles from the facility...  ...appropriately managing patient flow. 13. Collects documentation for surgery, orders, consents, etc. 14. Prepares surgery charts for... 

Bozzuto's Inc

Facilities Manager Job at Bozzuto's Inc

 ...Position Overview: As the Industrial Facilities Manager, you will be responsible for overseeing the maintenance, repair, and efficient operation of distribution centers, warehouses, and associated infrastructure. This role ensures the facility is safe, functional, and... 

Guthrie

Insurance Specialist I - Corporate Patient AR Mgmt - Full Time Job at Guthrie

Position Summary: Responsible for noncomplex electronic and paper claim submissions to insurance payers. Coordinates required information for filing secondary and tertiary claims reviews and analyzes claims for accuracy, i.e. diagnosis and procedure codes are compatible...

MRINetwork Jobs

Architectural Designer Job at MRINetwork Jobs

 ...Architectural Designer Dallas, TX We're looking for an Architectural Designer to join one of the most creative and forward-thinking teams redefining how people experience parks, campuses, and public spaces!&##127774; Why This Role Stands Out: This... 

Cantera Concrete Company

Project Manager Job at Cantera Concrete Company

 ...Superintendent, plus other members of the Cantera leadership team Direct day-to-day on-site supervision of field labor force Maintain good relationships with internal and external clients, including representatives of Owner and Architect/Engineer Develop and maintain...